FAQ
Working with Pio
Answers to what general contractors and architects ask before sending a bid invite or awarding a millwork package.
- Do you provide shop drawings and submittals?
- Yes. We produce coordinated millwork shop drawings and submittals from the architectural drawings, specifications, and field conditions — for your review and approval before anything is cut.
- Do you field measure before fabrication?
- Yes. We verify site dimensions before fabrication so the package fits the field. It matters most on tight existing conditions and out-of-state work, where there is no quick trip back to the shop.
- Do you install, or is it fabrication only?
- Both. Our own crews handle delivery, installation, scribing, and punch-list support. The work is set by the people who built it, not handed off to a separate installer.
- What information do you need to quote a project?
- Architectural drawings, millwork details and sections, finish schedules, specifications, addenda, bid forms, project location, and schedule. Partial information is fine — send what you have and we'll follow up on the rest.
- Do you work from architectural drawings and specifications?
- Yes. We fabricate to the approved drawings, specs, and finish schedules. Pio is a fabrication, coordination, and installation partner — we build to the design intent, we don't replace it.
- Do you fabricate to AWI Custom Grade?
- Yes. Casework and architectural millwork are built to AWI Custom Grade standards.
- What materials do you fabricate with?
- Plastic laminate, solid surface, wood veneer, solid wood, quartz and stone tops, glass, metal accents, PVC edgebanding, and commercial-grade hardware.
- Do you fabricate solid surface and countertops?
- Yes. We fabricate solid surface, laminate, and stone-integrated tops in-house, fit to the casework they sit on.
- What areas do you serve?
- We're based in Bensenville, IL and supply the Chicagoland area, plus projects nationwide when the scope calls for it — fabricated here, crated in sequence, and installed on site.
- Can you handle multi-location or repeat commercial packages?
- Yes. In-house CNC machining and finishing keep repeatable casework and rollout programs consistent across locations.
- Do you work directly with general contractors and architects?
- Yes — general contractors, architects, designers, and owners. Most of our work comes in as GC-awarded commercial millwork packages.
Still have a question?
Send us your drawings and scope, or talk to our team — we'll get you a clear, competitive quote.